Applicable Products
- On a Mac computer, the.dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixWorkspaceApp.dmg file. When prompted, open Install Citrix Workspace. Click Continue and follow the instructions provided by the Citrix Workspace Installer.
- You can uninstall Citrix Workspace app for Mac manually by opening the.dmg file. Select Uninstall Citrix Workspace App and follow the on-screen instructions. The.dmg file is the file that is downloaded from Citrix when installing Citrix Workspace app for Mac for the first time.
- Citrix Workspace app for mac has the capability to use hardware accelerated H264 decoder for better performance.
- Receiver
Workspace application stays active in the side bar but when I click on it nothing appears. When I right click it and click on 'Show all Windows' its says that there are no Available Windows for this app. No updates or something similar was performed on the computer neither the Citrix app or Mac OS. Yesterday it was working flawless.
Objective
This article describes how to customize keyboard shortcuts for menu items of the Receiver for Mac.
Background
Citrix Receiver for Macintosh requires substitution of special keys for certain commands from a Macintosh keyboard to be used properly within a remote Windows session. Refer to Citrix eDocs - Improving the user experience in Workspace app for Mac for more information.
New versions of Macintosh keyboards might not contain certain keys that are used by default for substitution. For example, sending the INSERT key to a session requires the HELP key on the keyboard, which no longer exists on newer keyboards such as MacBook Air laptops.
The function key and other special keys can be used within a session using the Keyboard menu of the Receiver. This can become a cumbersome task if certain keys are used very frequently during daily tasks. Another option is to use the System Preferences of Mac OS X to create your own shortcut keys for specific functions available in the application menu of Receiver.
Instructions
Complete the following procedure to customize keyboard shortcuts for menu items of Receiver for Mac:
Open System Preferences on the Macintosh computer.
Navigate to Keyboard preference pane and select the Keyboard Shortcuts tab.
Select Application Shortcuts.
Select + located in the right list box.
Select Other from the list for Application.
In the dialog press Shift, Command, and G simultaneously to open the Go To Folder page.
In the Go To Folder page, type /Applications/Citrix Receiver.app/Contents/Helpers/.
Click Go.
Select Citrix Viewer.app and click Add.
Type the exact name of the Send Key menu item to add, for example INSERT in the Menu Title field.
Type the shortcut key you are using.
Click Add.
Mac Os 10.15 Citrix Workspace
Additional Resources
Mac Os Citrix Workspace Free
Note: This functionality does not work with Receiver for Mac software release earlier than 11.4. Macintosh or Citrix Receiver has reserved certain keys and key combinations.For example:
- You cannot create a shortcut key containing Option and Command key. This is because the Option and Command key combination is passed or sent to the session as an Alt key.
- Command, Ctrl, and D combination is the Mac OS X system-defined shortcut for Dictionary lookup, and cannot be used as an application shortcut.
- On some keyboard layouts, the return and enter key are two different keys, an artifact of the differing handling of newlines by different operating systems. ... In technical terms, the Macintosh keyboard maps the return key to a carriage return, while the enter key maps to a newline.
On this page:
You may need to change your Kerberos password To use Citrix, your Kerberos password cannot be more than three years old. If your password exceeds this age limit, you need to change your Kerberos password |
Uninstall previous Citrix versions
If you have older versions of Citrix software installed, such as Citrix Receiver or Citrix ICA Client, you can remove them with these steps.
- Drag Applications > Citrix Receiver.app into the trash.
- Drag Applications > Citrix ICA Client folder into the trash.
- Drag userhome > Library > Preferences > Citrix ICA Client into the trash.
- Check if the following folder exists: Macintosh HD > Library > Preferences > Citrix ICA Client.
If it exists, move it to the Trash.
Install Citrix Workspace Client for Mac
- Download the Citrix Workspace client for Mac, available from the; Citrix Workspace and click Download. Note: this will take you to Citrix's website to download the latest installer.
- If prompted, choose to Save the installer. Depending on your browser settings, the file may download without showing you this dialog box.
- On a Mac computer, the .dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixWorkspaceApp.dmg file. When prompted, open Install Citrix Workspace.
- Click Continue and follow the instructions provided by the Citrix Workspace Installer.
- Once installed, continue with Using Citrix to access applications from your Mac.
Using Citrix to access applications from your Mac
Primary method: using Citrix Workspace directly
- Launch Citrix Workspace from your /Applications folder.
- When prompted to add an account, enter citrixapps.mit.edu.
- When prompted to authenticate, enter your Kerberos username (the portion of your MIT email address before the @mit.edu) and password.
Secondary method: logging in via the web
- Navigate in your web browser to https://citrixapps.mit.edu.
With the Citrix Workspace client successfully installed, you should see the Citrix StoreFront logon prompt. - Enter your Kerberos username (portion of your MIT email address before the @mit.edu).
- Enter your Kerberos password (password used to check your MIT email).
Result: Applications available from the MIT Citrix servers are displayed. - Click the icon for your selected application.
Note for off-campus users
To access applications via Citrix from off-campus locations or from a private subnet, you will need to connect to the MIT VPN (Virtual Private Network) before connecting to Citrix.
See: VPN at MIT
Related Links
Prefab Email for use by BH team
- IS&T has upgraded its Citrix servers. The new servers are available at https://citrixapps.mit.edu, and the updated Citrix Workspace is needed.
- Instructions for installing the Citrix Workspace client, and access BrioQuery via https://citrixapps.mit.edu are available at:http://kb.mit.edu/confluence/x/WoBRC
- Please note that the new servers do not allow for stored launch.ica files. You'll need to access the applications by navigating to https://citrixapps.mit.edu.
- Off campus users will need to first connect to the MIT VPN. More information about the MIT VPN is available at:http://ist.mit.edu/vpn